Unleashing the Power of LLMs: The New Era of Intelligent CX

In the previous post, I thought that LLMs have an impact on Conversational AI, particularly chatbots in the…

ChatGPT Effect: Part 3, The ChatGPT Ecosystem Blooms in March 2023

The ChatGPT Ecosystem Blooms in March, Spring is coming

ChatGPT Effect: Part 1, Tech Giants’ Response

After openAI released ChatGPT on Nov 30, 2022, ChatGPT quickly hits 100 million monthly active users in Jan…