Using LLMs as a dividing line, I classify AI-powered Chatbots into two phases: Conversational AI and Generative AI.
Currently, the majority of enterprises have embraced LLMs to enhance their products, and numerous start-ups have entered this field, leveraging LLMs.
The data is up to July 10, 2023.
Designed for Blog: Unleashing the Power of LLMs: The New Era of Intelligent CX
1. Figma online:
https://www.figma.com/community/file/1260093116013971555/The-2023-Conversational-AI-Landscape
2. Images:
